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July 17, 2020
Please be assured, we are still welcoming new adoption enquiries and providing high-quality services and support to all of our adopters and other service-users.
Staff are continuing to work from home, but we are all still contactable. If you know the mobile number of the staff member you need to speak to, please phone them directly. If not, you can still reach us by calling 01908 572700, as all calls are being re-directed during office hours. Outside of office hours, you can leave a voicemail.
If for any reason you are unable to get through or are not given the opportunity to leave a voice message, please email firstname.lastname@example.org and we will return your call as quickly as possible.
We have postponed all events which were due to take place at our offices up until the end of August. This includes our information events, preparation groups, the follow-on training session, Adopters Forum meetings, our Stay & Play sessions and our family social events. We’re very sorry we won’t be seeing our families during the school holidays, but we look forward to seeing everyone when things return to normal.
Information events at our offices are temporarily suspended. However, we have produced a film of our information event presentation. The link to this password-protected film will be sent out to potential adopters to watch at a time which suits them. A follow-up call will then be arranged with our duty worker to answer any questions you may have and help you decide if adoption is right for you.
If you would like to receive the link to our film, please email email@example.com. We will take some basic details and send you the link and password, so that you can watch the presentation at your own convenience.
We are now hosting all of our Preparation Training courses online via Zoom. We’re delighted that we are still able to offer this vital part of the adoption preparation process to our adopters. Feedback has been incredibly positive, with one attendee saying, “The trainers were really good – they came across as really knowledgeable and also friendly/approachable. We can’t believe that it was 5 hours of training – it went really quickly and was enjoyable (unlike most long Zoom calls!).”
Initial visits with prospective adopters and home visits with those who have already begun the adoption process are being conducted over the phone or online using apps such as Zoom or WhatsApp – your social worker will discuss what works best for you. In some circumstances, we may be able to meet adopters face-to-face in their gardens, depending on what needs to be discussed. Again, your social worker will talk things through with you and ensure that you are comfortable at all times.
Thank you very much for your support and understanding at this difficult time. We are still here, and technology is allowing us to continue providing our high quality service to prospective and approved adopters, and all of our other service users. We look forward to speaking to you soon.